FAQ

**What is a decant?**
A decant is a small sample of an authentic fragrance that has been transferred from the original bottle into a new vial. It allows you to experience a perfume without purchasing a full bottle.

**Are your decants authentic?**
Yes. We purchase full‑size bottles from authorized retailers or directly from the brand and decant them by hand. Each decant contains 100% genuine fragrance with no dilutions or additives.

**How are decants packaged?**
Each decant is hand‑filled into a clean glass vial or atomizer and labeled with the fragrance name and concentration. Vials are securely sealed and packaged for shipping.

**Do you accept returns?**
For hygiene reasons we cannot accept returns or exchanges on opened decants. If your order arrives damaged or incorrect, please contact us within 7 days so we can make it right.

**When will my order ship?**
Orders are processed within 2‑3 business days. Shipping times depend on your location: domestic orders typically arrive within 3‑7 business days, while international orders may take 7‑14 business days.