Shipping & Returns

We ship our fragrance decants within Australia using reliable delivery partners. Orders are processed within 1-2 business days, with delivery times varying by location.

Due to the nature of fragrance products, we cannot accept returns or exchanges. We only accept returns for defective products, and exchanges are not accepted. If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we will be happy to assist. Customer satisfaction is important to us, and we strive to resolve any issues promptly.